Atomate systems are modularised works in a plug and play manner with your current workflows and financial systems.
Digital Experience for Customer Onboarding & Engagement
Intuitive Self Service Application Onboarding
- User-Friendly Interface: The software offers a user-friendly interface that guides applicants through the mortgage application process. It provides step-by-step instructions and intuitive design elements to make onboarding a seamless and straightforward experience.
- Self-Service Capabilities: With self-service onboarding, applicants can easily enter their information, upload required documents, and complete necessary forms on their own. This empowers applicants to take control of the application process, saving time and reducing the need for manual assistance.
- Document Management: The software incorporates document management features, allowing applicants to securely upload and manage required documents. It provides clear instructions on the types of documents needed, ensuring all necessary information is captured for efficient processing.
- Data Validation and Verification: The software performs real-time validation and verification checks on applicant-provided data. It helps identify potential errors or missing information, allowing applicants to correct any issues promptly and ensuring data accuracy for smoother processing.
- Progress Tracking: Applicants can track their application progress through the software. They receive updates on the status of their application, such as document review, underwriting, and approval milestones. This transparency enhances applicant satisfaction and reduces the need for manual inquiries.
Application Processing & Underwriting
- Streamlined Application: The software simplifies the mortgage application process, making it efficient and user-friendly for borrowers. It provides a digital platform for applicants to input their information accurately and securely.
- Automated Underwriting: The software incorporates advanced algorithms and data analytics to automate the underwriting process. It efficiently assesses the applicant’s financial information, creditworthiness, and risk factors, providing quick and accurate underwriting decisions.
- Risk Assessment: The software analyzes various factors, such as credit scores, income verification, debt-to-income ratios, and property appraisals, to evaluate the risk associated with the mortgage application. It helps lenders make informed decisions regarding loan approvals and terms.
- Compliance and Documentation: The software ensures compliance with regulatory requirements and industry standards throughout the application and underwriting process. It generates the necessary documentation, including disclosures, contracts, and reports, reducing manual paperwork and ensuring accuracy.
- Real-Time Updates and Communication: The software enables real-time updates and communication between the applicant, loan officers, underwriters, and other stakeholders. It provides a centralized platform for collaboration, document sharing, and status tracking, enhancing transparency and efficiency in the mortgage origination workflow.
Agent Onboarding & Management
- Streamlined Onboarding Process: The software simplifies the onboarding process for new agents joining the mortgage brokerage. It provides a structured workflow to collect necessary information, such as contact details, licenses, certifications, and background checks, ensuring a smooth and efficient onboarding experience.
- Documentation and Compliance: The software helps manage agent documentation and ensures compliance with regulatory requirements. It enables easy storage and retrieval of important documents, such as contracts, agreements, and disclosure forms, providing a centralized repository for all agent-related information.
- Training and Certification Tracking: The software tracks agent training and certification requirements. It allows brokerage managers to monitor and ensure agents stay up-to-date with the necessary industry certifications, continuing education, and compliance training, improving overall compliance and professionalism.
- Performance Monitoring: The software provides tools to monitor agent performance and track key metrics. It allows brokerage managers to assess agent productivity, sales performance, customer satisfaction, and other relevant metrics, enabling data-driven decision-making and performance evaluation.
- Communication and Collaboration: The software facilitates effective communication and collaboration between agents and the brokerage management team. It provides features such as messaging, task assignment, and shared calendars, ensuring smooth coordination and information sharing among team members for enhanced productivity and efficiency.
Create smooth omni-channel Customer Journeys
Frequently asked questions
Is it cloud based and how secure are the systems ?
Our systems are hosted on secure cloud with all the necessary certifications in place. It has the robust data encryption protocols in place
How long it takes for me to Go-Live ?
You can get started with your digital transformation within a week of filling up the setup form. Our expert team will provide the support at every stage.
